QA, Support & AMC
Software that keeps working — with response times in writing
Testing before launch, SLA-backed support after, and annual maintenance contracts that keep your systems updated, secure and improving.
- Onboarding 1–2 weeks
- Monthly
Sound familiar?
“Our vendor fixes things when they feel like it. Every bug is an argument, and nothing gets updated.”
What we deliver
- Manual and automated testing (web, mobile, API, load)
- Helpdesk with ticket tracking (WhatsApp, email, portal)
- SLA by severity
- Monitoring and security patches
- Monthly change-request hours
- Quarterly health report and improvement plan
- We also take over systems built by others
What changes
Problems fixed within agreed times
Fewer bugs reaching users
Systems that stay current and secure
Outcomes are described qualitatively until we can share measured results from client projects.
Who it's for
- Anyone running business software
- Companies whose original vendor has gone
- International products needing QA capacity
Not on the list? Tell us how you work today — we'll say honestly whether this fits.
Timeline
Onboarding 1–2 weeks
system review, runbooks
- 01Onboarding1–2 weeks
FAQ
QA, Support & AMC: common questions
Will you support software you didn't build?
Yes, after an onboarding review.
What are response times?
By severity and plan, written in the contract [PLACEHOLDER].
Do unused hours roll over?
[PLACEHOLDER]