Loyalty & Engagement
Turn one-time buyers into regulars
Points, tiers, referrals and lifecycle messages over SMS, WhatsApp and app push — linked to your POS and online store.
- 3–6 weeks
- Project or monthly
Sound familiar?
“Most customers buy once and we never see them again. We have their phone numbers but do nothing with them.”
What we deliver
- Points and tier programme, earned in shop and online
- Referral codes
- Birthday, win-back and reorder campaigns
- SMS, WhatsApp and push messaging
- Customer segments (RFM)
- Programme reports: repeat rate, redemption, revenue
What changes
More repeat purchases
Customer data you actually use
Campaigns that run themselves
Outcomes are described qualitatively until we can share measured results from client projects.
Who it's for
- Retail chains and super shops
- Restaurants and cafés
- Online stores
Not on the list? Tell us how you work today — we'll say honestly whether this fits.
Timeline
3–6 weeks
FAQ
Loyalty & Engagement: common questions
Do customers need an app?
No — phone number is enough; app optional.
Works with your POS?
Yes, points are added at checkout.
Message costs?
SMS/WhatsApp charges are billed at provider rates.