Custom Chatbot
Answer every customer in seconds — in Bangla, English or Banglish
A chatbot trained on your products, prices and policies, on Messenger, WhatsApp, Instagram and your website. It answers, takes orders and hands hard cases to your team.
- 2–4 weeks
- Project or monthly
Sound familiar?
“We get 300 messages a day asking 'price koto?' and 'delivery charge?'. We reply late at night, and by then they've bought from someone else.”
What we deliver
- Bot trained on your catalogue, FAQs and policies
- Messenger, WhatsApp, Instagram and web widget
- Understands Bangla script, English and Banglish
- Takes orders and sends bKash/Nagad payment links
- Human handover with full chat history
- Weekly report of top questions and missed answers
What changes
Replies in seconds, 24/7
Your team handles only the conversations that need a person
Fewer lost sales after office hours
Outcomes are described qualitatively until we can share measured results from client projects.
Who it's for
- F-commerce sellers
- Retail chains
- Service businesses with high message volume
Not on the list? Tell us how you work today — we'll say honestly whether this fits.
Timeline
2–4 weeks
- 01Setup1 wk
- 02Training & testing1–2 wks
- 03Go-live & tuning1 wk
FAQ
Custom Chatbot: common questions
Will it give wrong prices?
It only answers from your catalogue; if unsure, it hands over to a person.
Can it take orders?
Yes — it collects name, address, size and payment choice, then creates the order.
Which page/number does it use?
Your own Facebook page and WhatsApp Business number.