Sample dataHelpdesk & AMC — support helpdesk with SLA timers and release test results. Illustrative interface with fictional sample data.
Which model is right for me?
Compare
Project
Dedicated team
Managed subscription
Best when
You know what you need built and the scope can be written down
Your roadmap keeps moving and you need steady capacity
You want proven software running in days, not a custom build
You pay
A fixed price, by milestone
A monthly retainer for the team
A one-time setup fee, then a monthly plan
Who owns code
You, on final payment
You, as it's written
We own the platform; you own your data
Who runs it
You — or us, on an AMC
Your team and ours, in your tools
Us — hosting, backups and updates included
Flexibility
Changes through an agreed change request
Scale up or down with notice
Switch plans at the next billing date
Project
Best when
You know what you need built and the scope can be written down
You pay
A fixed price, by milestone
Who owns code
You, on final payment
Who runs it
You — or us, on an AMC
Flexibility
Changes through an agreed change request
Dedicated team
Best when
Your roadmap keeps moving and you need steady capacity
You pay
A monthly retainer for the team
Who owns code
You, as it's written
Who runs it
Your team and ours, in your tools
Flexibility
Scale up or down with notice
Managed subscription
Best when
You want proven software running in days, not a custom build
You pay
A one-time setup fee, then a monthly plan
Who owns code
We own the platform; you own your data
Who runs it
Us — hosting, backups and updates included
Flexibility
Switch plans at the next billing date
Pricing questions
Why not a single price for everything?
Because a 1-outlet shop and a 500-rep distributor shouldn't pay the same.
Are there hidden costs?
Third-party fees (couriers, gateways, SMS, WhatsApp) are billed by those providers; we list them before you sign.
Can I switch plans?
Yes, up or down at the next billing date.
Do you invoice in USD?
Yes, for international clients.
Who owns the code?
Projects: you, on final payment. Subscriptions: you own your data; the platform stays ours, which keeps your monthly cost low. Dedicated teams: you, as it's written.
Is there a free trial?
Free process review for everyone; Demo Lab sandboxes are free to try [PLACEHOLDER].
Not sure which plan?
Tell us how many outlets, users or orders you have. We'll recommend a plan in one reply.